FNameGo – MedRelief India | Public Emergency Support Network
FNameGo – MedRelief India Is An Independent Personal Initiative Developed And Managed By A Private Individual Based In Assam, India. This Platform Is Currently In Its Development Phase And Is Not A Registered Non-Governmental Organization Or Corporate Entity.
This Privacy Policy Explains How Information Is Collected, Used, Stored, And Protected When Users Access Or Use The Platform.
By Using This Website, You Agree To The Terms Described In This Privacy Policy.
Nature Of The Platform
FNameGo Is A Personal Public Support Initiative Created With The Intention Of Helping Individuals Facing Medical Emergencies. It Is Not Operated By Any Government Authority, Corporate Organization, Or Registered NGO.
The Platform Currently Operates From Assam, India, And Donations Are Accepted Only From Individuals Within India Who Are 18 Years Of Age Or Older.
Information We Collect
We May Collect The Following Information:
• Full Name
• Email Address
• Phone Number
• Donation Amount And Transaction Reference
• Communication Details
• Medical Documents Submitted For Case Verification
• Basic Technical Data Such As IP Address And Device Information
Information Is Collected Only For Operational, Verification, Security, And Communication Purposes.
Use Of Information
Collected Information May Be Used For:
• Processing And Confirming Donations
• Verifying Submitted Medical Cases
• Communicating With Donors And Beneficiaries
• Preventing Fraudulent Activities
• Improving Platform Functionality
• Maintaining Transparency And Record Keeping
Personal Information Is Not Sold, Rented, Or Shared For Commercial Marketing Purposes.
Payment Processing And Security
All Donations Are Processed Through Secure Third-Party Payment Gateways Integrated With The Platform, Including Cashfree And KnitPay.
FNameGo Does Not Store Sensitive Financial Information Such As Card Numbers, UPI PINs, Or Banking Credentials.
Payment Data Is Encrypted And Managed According To Industry Security Standards.
Refund Policy
All Donations Made On The Platform Are Considered Voluntary Contributions And Are Generally Non-Refundable.
However, In Exceptional Circumstances Where A Donor Has Accidentally Entered An Incorrect Amount (For Example, Donating ₹1000 Instead Of ₹100), The Platform Will Review The Request And Make Reasonable Efforts To Process A Refund After Proper Verification.
Refund Decisions Are Made On A Case-By-Case Basis.
Age Restriction
Donations Are Allowed Only For Individuals Who Are 18 Years Of Age Or Older. By Making A Donation, You Confirm That You Meet This Age Requirement.
Geographic Limitation
Currently, The Platform Operates Within India. Donations Are Accepted Only From Indian Residents. Expansion To Additional Regions May Occur In The Future.
Case Verification And Fraud Prevention
To Maintain Transparency And Prevent Fraud, The Platform Conducts Verification Processes Before Publishing Any Medical Case.
This May Include:
• Reviewing Medical Documents
• Checking Hospital Records
• Verifying Identity Proof
• Conducting Video Documentation
Every Reasonable Effort Is Made To Ensure Authenticity Before Publishing Cases.
Data Storage And Hosting
The Website Is Hosted On Servers Located In India. Reasonable Technical And Administrative Security Measures Are Implemented To Protect Personal Data Against Unauthorized Access Or Misuse.
However, No Online Platform Can Guarantee Absolute Security.
Limitation Of Liability
FNameGo Acts As A Public Support Facilitation Platform And Makes Reasonable Efforts To Verify Cases. However, The Platform Cannot Guarantee Medical Outcomes, Treatment Success, Or Absolute Prevention Of Misrepresentation.
Users Engage With The Platform At Their Own Discretion.
Updates To This Policy
This Privacy Policy May Be Updated As The Platform Develops And Expands. Any Changes Will Be Reflected On This Page With Updated Information.
Contact Information
For Any Questions Or Concerns Regarding This Privacy Policy, Please Contact:
Email: Help@FNameGo.Com
Location: Assam, India